Showing posts with label cell4sell. Show all posts
Showing posts with label cell4sell. Show all posts

Tuesday, February 17, 2015

On 10:00 AM by Unknown in    1 comment
If you are aware of the correct email address, it is best if you quickly add the address to your PayPal account. This way, you should have access to your payment right away.
Please Note: If a refund is issued and needs to be sent to a different email address, this may take up to 30 days.
On 9:55 AM by Unknown in ,    No comments
Your Cell4Sell offer will be increased if you unlock your iPhone from the AT&T network. It is free and easy to do so, and it allows your iPhone to be used through other networks. The majority of AT&T customers will be eligible to unlock their old phone after they upgrade, but you should see the entire list of requirements here. To get answers to some common questions, review our complete carrier unlocking FAQ.
It will only take you a minute to begin:
  1. Visit the AT&T iPhone Unlock website (Business customers should place a call to 1-800-331-0500 in order to finish the process.)
  2. Choose the checkbox and then the “Agree” button on the bottom of the screen to verify that you have read the requirements.
  3. Fill out the form with the information for the account hold, then submit it.
  1. Go the AT&T iPhone Unlock website (AT&T Business Customers call 1-800-331-0500 to complete the process.)
  2. Select the checkbox and click the "Agree" button at the bottom to confirm you've reviewed the requirements.
  3. Fill out and submit the form using the account-holders information.  
What comes next?
  • You will get an email from AT&T within a period of 5 business days, giving you some instructions. Feel free to get the status of your request here.
  • After your request has been approved, backup and restore your iPhone with iTunes before you ship it to Cell4Sell.  
  • If your request is denied, you may have to resubmit it or contact Support for some assistance. (Please note that it can take up to 14 days after you have conducted an upgrade.). If you are not able to unlock the iPhone, we can purchase it at a “locked” offer price.
Please contact us with your questions about the process.
On 9:44 AM by Unknown in    No comments
You have 2 different options by which to get paid:
  1. Check - This is shipped by First Class through USPS, and it can take between 3 to 10 business days for you to get it after our inspection.
  2. PayPal - This will be sent to your account directly, using your email address which was given during the checkout process. This only takes up to 2 business days for you to receive.
If you do not see your check within 7 days, it may have been sent back through the USPS. If this happens, we will review the address that you submitted to determine if we can send it back to you. Do not hesitate to contact customer care to see if they can find it.
If you are having difficulties with PayPal, look in your spam folder to see if you got an email sent there instead. Also, check to be sure that your PayPal account is current.
On 9:16 AM by Unknown in ,    No comments
It may take up to 10 business days, or 12 to 14 calendar days, from when you mailed your used phone before you get your payment. It depends on where you live, the time of year it is, and the payment method that you requested.
Once you are notified that inspection is complete on your used phone, the following time-frames can be expected:
Checks may take around 3 to 5 business days to arrive. USPS offered us this time-frame quote. If you have not gotten your check in 14 days since you got your email notification of it being sent, contact Cell4Sell. We will investigate for you.
You will be able to track your check through your Cell4Sell account, or by going to the “Track My Offer” link that is located on the top of our homepage. Then, select the “Track Payment” link in order to see the location of your check. The tracking system only gives you a report of the last location through the USPS, and you will not see a delivery date.
PayPal payments should only take a maximum of 24 hours to arrive. If your funds are not there within this time period, it is most likely that your PayPal account is not verified or that you cannot accept transfers through it. If you have this issue, contact the customer support team at PayPal to resolve it. You also may request to have your payment method or address changed if there still are issues with your PayPal account.
Make sure that you view your spam folder if you do not see it in your regular email folder. If you are not able to find the email, contact us.
Please Note: If you sent in multiple items, note that the payments for each item are issued separately. We try our best to give you a lump sum payment. However, since items move through the process at varying speeds, you might get multiple payments if you had more than a single item in the box.

Monday, February 16, 2015

On 2:42 PM by Unknown in ,    No comments
If you use a shipping label that has been issued from Cell4Sell, there is an excellent chance that you package will have insurance on it when it is in transit to our facility.
The following are important to know:
Do not use a DropBox - If your package is not handled directly by someone at the USPS, we cannot insure it against loss. For this reason, we strongly recommend that you do not use a DropBox.
Pack your box with care - We have a great deal of experience with carriers and shipping in general. We have determined that it is best that customers pack used phones with attention to detail and the highest degree of care.
Record the serial number of your device - It is ideal for customers to record any serial numbers of used phones before they are shipped out. You even may want to take pictures for your records. This will be helpful to you if you have to file a loss or damage claim. We will do all that we can to assist you in recovering your used phones, or with filing a claim. Our boxes are extremely durable, so if you follow our advice, your package should be fine.
On 1:47 PM by Unknown in , ,    No comments
A iphone should be prepared in the following ways before you send it to Cell4Sell:
  • Unlock the iphone through the carrier
  • Choose the appropriate type of offer, if you plan on unlocking it or it is already unlocked. more info
  • Deactivate service
If there is cellular service on the iphone, make sure that you take the SIM card out or deactivate it by contacting your carrier and also pay your account balance. more info
  • Turn off iphone Tracking (also called Samsung Reactivation Lock, Find My iphone, etc.) and remove the password
  • This may restrict your iphone, keeping us from doing an inspection. If it is an Apple iphone, select “off” in the iCloud settings menu. If it is a used cell phone, check out the Security settings. more info
We recommend that you:
  • Save your data
  • Conduct a backup of your files and photos. Take out the SD card, as well.When we start the inspection process, We also remove personal data.  
  • Send only your device - if you did not tell us you were sending them on the form, do not send them. We will not be able to pay for any other accessories or items.
  • Charge the used cell phone before sending - if it has even just a partial charge, we will be able to process it quicker.
  • If you plan to switch from Apple to a different used cell phone, be sure to deactivate iMessage so that you will receive messages to your new iphone.
  • Select Settings, then go to Messages and switch the iMessage slider to the “off” position
On 1:06 PM by Unknown in , ,    No comments
Cell4Sell is designed for individual users who wish to sell less than 10 items per transaction. You will have to get a separate order for each sell old iphone. We have made this process as easy as possible, to allow you to receive the maximum value for each of your devices.
If you do have a larger amount of items that you want to sell, we still want to see them! You just have to make separate transactions once you have reached the limit.
Please Note: It is only possible to trade in a limited number of models for certain individual products. We do not currently have a list of the products. However, we will notify you if you exceed the limit of up to 5 items within a period of 30 days during your transaction.  We only do this as an extra precaution against the traffic of stolen iphones.
We do have bulk trade-in services available for organizations. This way, you can do a trade-in of 10 or more laptops, tablets or iphones through this strategic partnership. It has been tailored specifically to the needs of organizations and businesses who want to dispose of their iphones responsibly and/or monetize these items. If you have any questions about this, send us an email.
On 12:45 PM by Unknown in , ,    No comments
What is an unlock iphone4?
Most of the iPhones that are purchased from AT&T may only be used on the AT&T network. If a iphone is unlocked, this means that it may be used on other networks and with all other carriers. AT&T must unlock your iphone in order for this to work. In certain rare instances, iphones can be “factory unlocked”. This means that they were designed with no restrictions on them. However, such iphones often are significantly more expensive.
Please Note: unlock iphone4 is not the same as cleaning out data and passwords from it.
Why should I unlock my iphone if I plan on selling it?
iphones that have been unlocked are more valuable, as they may be sold to customers from anywhere in the world. If we are able to sell the unlock iphone4  at a higher price, the offer you will receive will be higher.
Am I required to unlock my iphone before I send it to Cell4Sell?
No, you are not. If we receive your unlock iphone4 and it is locked, you will get the “base” price that is offered for locked iphones.
Is there a charge for having your iphone unlocked?
It is FREE to request to have your iphone unlocked by your carrier.
Is it safe/legal?
Yes, it is legal and safe. As long as you meet the criteria set by your carrier, it is fine to do. It does not affect your personal data or wireless account, only the network restrictions on your specific device.
Am I eligible?
In the majority of cases, former and current customers are eligible to unlock their iphones after the contract term is complete or the unlock iphone4 is paid in full. If you have made an upgrade recently, there may be a 14 day wait time. Find all of the requirements for AT&T here.
How long does it take to unlock?
This request may be submitted online, and it will only take about five minutes for you to fill it out. It may be up to five days before AT&T responds, so it is ideal to start immediately.
On 12:22 PM by Unknown in ,    No comments
After we receive your item, it will take around a week to issue your payment. PayPal is the fastest means of payment. If you request a check, it will be delivered by the USPS. Allow an extra 7 to 10 days for receipt by mail.
There are several factors which affect the payment timeframe:
1. The time it takes for the item to be shipped to our facility (typically between 3 to 5 days). Our facility is in Irvine, CA. There is tracking available for your package, if you log into the “Track My Offers” section onwww.cell4sell.com.
2. After we get your item, it is our goal to do an inspection on it and issue payment within a period of 3 to 5 business days.
3. Once payment is issued by PayPal, it is instant. It may take between 7 to 10 days for you to receive it.

You can make the process run as smoothly as possible by having your package scanned at the post office. Check your email inbox frequently after this point - daily is preferable in case there is any miscommunication.
Check with us if you need assistance with figuring out the condition your item is in, or if you are not certain about your cell4sell’s account status.
PLEASE NOTE: If your iphone has an active account on it, there may be serious delays and your offer amount may be adjusted.
Besides the email updates, you can go to “Login” or “Track Offers” as featured at the top of the homepage at www.cell4sell.com.
On 11:58 AM by Unknown in , ,    No comments
The Find My iPhone feature is activated automatically with iOS7 for the iPod Touch, iPads, and iPhones. Other people will not be able to activate the used cell phone. Also, it means that Cell4Sell will not be able to locate a new owner for this device. Cell4Sell will be unable to offer the full trade-in value for your devices that have Find My iPhone enabled. The exception is if you were to deactivate the feature in your iCloud account.
It is possible for us to clear your device, even with this turned on. Here’s how:
  • Log into your Apple iCloud account at http://www.icloud.com/#find
  • Click on “Devices” on the top, then locate your device that you sent to us. The site will update the location of your devices. The one that you sent to Cell4Sell then should show as being offline. Select the device, go to your iPhone list, and hit the “X” button in order to take it off of your account. Note that the iPhone should be powered off at the time.
  • Confirm by clicking “remove” on the next screen.
  • If you got an email from us requesting that you completed these steps, respond to the email and state that you’ve taken it off of your account. We then will continue the process.

Please Note: If you are in possession of your iPhone, you will be able to turn off the Find My iPhone feature directly from the “Settings” menu. If you are unable to take it off of your iCloud account, please reach out to us for assistance.

On 11:42 AM by Unknown in , ,    No comments
The Find My iPhone feature for the iPod touch, iPhone, and iPad helps you to find your device if it has been lost. There is an option to block activation on the used phones. For this reason, Cell4Sell does not offer the full trade-in value for any devices that have Find My iPhone enabled on them.
If you turn off the feature before you send it to us, the whole process will be easier.
Turning off Find My iPhone
  • Find the “Settings” icon on the home screen, and tap it
  • Tap the “iCloud” icon that is in the Settings menu
  • If it currently enabled, switch the slider to the OFF position
  • If requested to give a password, enter your iCloud password and then hit “Turn Off”
Please note:
  • If your device is not able to power on, please review the “How to deactivate ‘Find My iPhone’ after shipping to Cell4Sell”, and follow the instructions for a remote reset
  • If you have already done a reset, then the feature is off
Contact us if you have any inquiries about this process.
On 11:32 AM by Unknown in    No comments
Our team concentrates on offering excellent customer service through our online tools, primarily. You can always cell4sell us, use email, and online FAQs that will help you get answers quickly.
The Help page you are using is the best tool that we have available at this time.
On 11:06 AM by Unknown in ,    No comments
You will not have to pay anything to start an account or conduct a transaction with Cell4Sell. We take care of shipping and will send you a box for your item. There is no charge if you wish to cancel the order.
You are not under an obligation to send your item - there are no penalties if you choose not to complete the transaction!
If you decide to keep your used phones, the transaction will be cancelled after 30 days from when it was created. You will not need to do anything. We just ask that you recycle shipping materials that we sent to you.

Thursday, February 12, 2015

On 12:36 PM by Unknown in ,    No comments
No, Cell4Sell will not purchase any used cell phone that have been reported as being stolen or lost.
We go through CheckMEND, which is a state-of-the-art tool with information from law enforcement, carriers and insurance companies in order to find out whether a used cell phone has been reported stolen or lost.
This innovative tool was created to help detect possibly stolen used cell phone with more accuracy. It was designed by Recipero, which is the largest consumer used cell phone background reporting service in the United States. This tool gathers data from the law enforcement, insurance companies and major wireless carriers throughout the US to offer a full database of stolen or lost used cell phone.  We will always submit to helping law enforcement with the investigation of stolen used cell phone. We make a record of each device’s electronic serial number, to allow us to have a trail for items that come up under inquiry.used cell phones that come to us all undergo a data wipe process, regardless of their status. Our process requires that our customers confirm that the used cell phone they offer as a trade-in is their own to sell, and that it has not been reported as being stolen or lost. We like to remind our customers regularly during the process that we will not accept any used cell phone that are reported as stolen or lost.
On 12:20 PM by Unknown in ,    No comments
When you sell a used cell phone to Cell4Sell, you should have it charged fully since the inspection process will be faster this way. You will not need to send anything else.
Please note: If you send any accessories (such as charger or earbuds), know that most of the time they cannot be returned to you. As a sanitary measure, we throw them out or recycle them before inspection.
On 12:02 PM by Unknown in ,    No comments
Cell4Sell does not accept used cell phones for sale that have been locked to a specific service provider, besides the following carriers:
AT&T
Sprint
T-Mobile
Verizon
On 11:46 AM by Unknown in , ,    No comments
Cell4Sell buys mainly iPhones. Also, we buy other specific tablets and used cell phones, such as Microsoft, LG, HTC, and Samsung. You can find a list of what we buy on www.cell4sell.com.
If the exact model of your item is not included on our website, we are not taking them. If we receive an item that is not included in the catalog, we cannot honor the price that was quoted. We will send you a counter offer, or ship it back for free if we do not wish to accept the item. We also may seek your confirmation to recycle it in a responsible manner.
On 11:36 AM by Unknown in    No comments
We are well aware of the great trust that is placed in our company by our customers. We responsibly recognize the fact that they trade their devices within our business. We have gained a solid, positive reputation in nearly a decade since we started up. You are welcome to take a look at the reviews to find out what people have to say about their experience with Cell4Sell.
Connect with Cell4Sell through Twitter or Facebook.
We would like to talk to you, if you have any concerns that are not addressed on this site. Contact us through email or call us.
On 11:29 AM by Unknown in    No comments
We are constantly looking at the markets and competition to offer the best price, and to provide the most reliable, easy service when trading in a device.
To calculate a competitive offer for your item, we have invested in patent pending tools that use data like market demand, business costs and available inventory to determine a competitive market value.
Additionally, there are a few things you should consider when deciding if selling to Cell4Sell is the right choice for you.
1. Listings made easy:  If you choose on-line marketplaces like EBAY or Amazon, taking pictures, composing descriptions, managing online accounts, shipping your items, and providing a return for postings can be a pain - and they can cost money.  As well, most marketplaces charge a fee.  With Cell4Sell, you just need to answer a few quick questions to receive an offer and once you send payment in - your check is on it's way.

2. Competitive Pricing: We are very competitive with our offers. While other companies might pay more for certain items, we do not charge for shipping - they might, we send you a secure box to send your item in - they typically don't.

3. Safe and Secure Payment:  Instead of waiting to find a seller, we will pay you fast after the condition of the item has been confirmed by a quick inspection process. Simply select your preferred payment method during the checkout process.
4. Risk Free - If our offer doesn't match the original offer because our inspection found something different that outlined in the offer, and you decide to cancel the transaction, we will ship an item back to you - free of charge.  

The value we pride ourselves on more than anything is our commitment to providing you with a crazy awesome experience.  Our outstanding customer service paired with our safe and simple experience has madeCell4Sell a Better Business Bureau approved company with an A+ rating since we began back in 2006.  We remain confidently as the leader in the reCommerce industry.

We know we are not the only choice for finding new homes for used electronics, but we encourage you to try out Cell4Sell.  We know that you will be glad you did.

On 11:17 AM by Unknown in    No comments
Cell4Sell does not buy from individual customers who reside anywhere outside the United States. We conduct bulk sales with wholesale buyers, if you meet the criteria for sellers.
We are incredibly enthusiastic about our company’s future. We wish to expand someday, but at this time we are focusing on purchasing within the United States only.
Thanks for being interested! Stay tuned for updates in the future.