Tuesday, February 17, 2015
It may take up to 10 business days, or 12 to 14 calendar days, from
when you mailed your used phone before you get your payment. It depends on
where you live, the time of year it is, and the payment method that you
requested.
Once you are notified that inspection is complete on your used phone, the following time-frames can be expected:
Checks may take around 3 to 5 business days to arrive. USPS offered us this time-frame quote. If you have not gotten your check in 14 days since you got your email notification of it being sent, contact Cell4Sell. We will investigate for you.
You will be able to track your check through your Cell4Sell account, or by going to the “Track My Offer” link that is located on the top of our homepage. Then, select the “Track Payment” link in order to see the location of your check. The tracking system only gives you a report of the last location through the USPS, and you will not see a delivery date.
PayPal payments should only take a maximum of 24 hours to arrive. If your funds are not there within this time period, it is most likely that your PayPal account is not verified or that you cannot accept transfers through it. If you have this issue, contact the customer support team at PayPal to resolve it. You also may request to have your payment method or address changed if there still are issues with your PayPal account.
Make sure that you view your spam folder if you do not see it in your regular email folder. If you are not able to find the email, contact us.
Please Note: If you sent in multiple items, note that the payments for each item are issued separately. We try our best to give you a lump sum payment. However, since items move through the process at varying speeds, you might get multiple payments if you had more than a single item in the box.
Once you are notified that inspection is complete on your used phone, the following time-frames can be expected:
Checks may take around 3 to 5 business days to arrive. USPS offered us this time-frame quote. If you have not gotten your check in 14 days since you got your email notification of it being sent, contact Cell4Sell. We will investigate for you.
You will be able to track your check through your Cell4Sell account, or by going to the “Track My Offer” link that is located on the top of our homepage. Then, select the “Track Payment” link in order to see the location of your check. The tracking system only gives you a report of the last location through the USPS, and you will not see a delivery date.
PayPal payments should only take a maximum of 24 hours to arrive. If your funds are not there within this time period, it is most likely that your PayPal account is not verified or that you cannot accept transfers through it. If you have this issue, contact the customer support team at PayPal to resolve it. You also may request to have your payment method or address changed if there still are issues with your PayPal account.
Make sure that you view your spam folder if you do not see it in your regular email folder. If you are not able to find the email, contact us.
Please Note: If you sent in multiple items, note that the payments for each item are issued separately. We try our best to give you a lump sum payment. However, since items move through the process at varying speeds, you might get multiple payments if you had more than a single item in the box.
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